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At Nomitech, we're committed to providing seamless support for all your service needs. Our dedicated team is always ready to assist with any inquiries or technical concerns.

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Frequently Asked Questions

We've gathered some of the most common questions to help you determine if CostOS is a good fit for your company.

What kind of support does Nomitech offer to its clients?

Nomitech offers comprehensive support, including implementation, training, customer service, and technical assistance, to ensure our clients maximize the benefits of our solutions for their projects.

How does Nomitech use customer feedback to improve its software?

Nomitech actively collects feedback from customers to enhance software functionality, incorporate requested features, and ensure the tools meet the evolving needs of users. This customer-driven approach helps in continuously improving the software.

What special provisions does Nomitech have for large customers with over 50 licenses?

For very large customers possessing more than 50 licenses of CostOS,CellBIM, or COSMO, Nomitech organizes strategic account committees. These committees have top priority in feature deliveries and influence in driving product roadmaps, ensuring their substantial needs and suggestions are addressed promptly.

Can CostOS and COSMO Cost Modeler be self-hosted?

Yes, both CostOS and COSMO Cost Modeler offer self-hosting options, allowing customers to manage their software on their own IT infrastructure. This provides full control over data security, access, and compliance with internal policies.

What cloud hosting options are available for CostOS and COSMO?

We support hosting on various cloud platforms, including Loadspring, Azure, AWS, and Oracle OCI. This flexibility ensures that customers can choose the cloud environment that best fits their technical requirements and preferences.

What are the benefits of cloud hosting for CostOS and COSMO?

Cloud hosting offers scalability, flexibility, and reliability for CostOS and COSMO users. Benefits include reduced IT overhead, enhanced data security and recovery, and the ability to easily scale resources up or down based on demand. Additionally, cloud hosting facilitates remote access, enabling teams to collaborate and access their tools and data from anywhere.

Can I migrate my existing CostOS or COSMO data to a cloud platform?

Yes, we support the migration of existing data to your chosen cloud platform. Our team provides guidance and assistance throughout the migration process to ensure a smooth transition with minimal disruption to
your operations.

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